Effective Date: February 23, 2026
Website: https://www.myfavoritegrandma.com
1. Returns
We accept returns within 14 days of delivery.
To qualify for a return:
- Item must be unused
- Item must be in original condition
- Original packaging must be included
- Proof of purchase is required
2. Non-Returnable Items
The following items are non-refundable:
- Personalized or customized T-shirts
- Custom-printed items
- Digital gift cards (after delivery)
- Downloadable products
- Used or damaged items not caused by us
3. Damaged or Incorrect Items
If you receive:
- A damaged item
- A defective product
- The wrong item
You must contact us within 48 hours of delivery and provide photo evidence.
We will:
- Replace the item, OR
- Issue a refund at our discretion
4. Refund Processing
After receiving and inspecting returned items:
- Refunds are processed within 7–10 business days
- Refunds are issued to the original payment method
Shipping fees are non-refundable unless the error was ours.
5. Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.
6. Contact Us
My Favorite Grandma
Austell, GA, USA
Email: contact@myfavoritegrandma.com
